Shipping policy

Order Processing Time

All orders are processed within 3 business days after the order is confirmed. Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

After the order has been processed, the estimated delivery time is usually 4 to 15 business days, depending on the destination country, local delivery conditions, and logistics availability.

Please note that delivery times are estimates only. Delays may occur due to customs inspection, local courier delays, holidays, weather conditions, or other circumstances beyond our control.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation or tracking information if available. Tracking updates may take some time to appear after the package has been dispatched.

Shipping Fee

Shipping fees, if applicable, will be shown at checkout before the order is confirmed. If free shipping is offered for your region, no additional shipping fee will be charged.

Incorrect Shipping Information

Please make sure that your shipping address, phone number, and contact information are correct before placing an order. We are not responsible for failed delivery caused by incorrect or incomplete information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or you have not received your order within the estimated delivery period, please contact us at [your email address]. We will assist you in checking the delivery status with the logistics provider.